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Upload many products with a spreadsheet
Download your category’s template, fill in one row per product (and per variant), and upload it with its images and certificates. Rows that pass become drafts.
Where: Supplier portal → Upload many products
Steps
- Open Add a product and download the template for your category (Excel or CSV). The Help sheet says what each column takes.
- Fill in one row per product. For variants, give each its own row, naming its product in parent_sku.
- Open Upload many products, choose the category, your filled-in template and the images and certificates it names, and select Upload and import.
- Read the report: rows that passed are drafts; each row that needs attention says what to fix.
- Select Fix on a row to correct it in the browser, or correct it in your sheet and upload just those rows again.
Good to know
- A sheet can be up to 5 MB and 2,000 rows; images and certificates up to 10 MB each, matched to the sheet by file name.
- A product already in your catalogue (by SKU) is skipped, so uploading a sheet again never adds it twice.
- One upload at a time: wait for the last one to finish.
- Always use the latest template: an old one may miss new required columns.
Questions
Most of my rows failed
Check that you used the template for the right category, and that prices and quantities are plain numbers without currency signs.
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Still need help?
Check the article for your task first: most say what to do when something goes wrong. If you still need help, email us with the details and any reference (such as ORQ-2026-00012).
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