‹ All help
For suppliers · Getting started
Register and get verified
Tell ISP about your company and upload the documents asked for. ISP checks them against the official registers, normally within 2 working days.
Where: Register → Your application
Steps
- Select Register, choose A supplier, and use your work email. Enter the 6-digit code we email you.
- Fill in your application step by step. Everything is saved as you go, so you can stop and come back.
- Upload the documents asked for, then select Review and submit, check your answers and select Submit application.
- ISP checks your registration numbers and documents. Your authorised representative is emailed with the outcome.
Good to know
- You get your supplier code when you submit. Buyers never see your company name: they see your supplier code, your country and your trust level.
- Once approved, the Supplier portal opens and you can add products.
Questions
ISP asked for more information
Follow the email from ISP, add what is missing and submit again.
Did this help?
Still need help?
Check the article for your task first: most say what to do when something goes wrong. If you still need help, email us with the details and any reference (such as ORQ-2026-00012).
Support is available every day, 08:00–22:00 UK time. We reply within 24 hours.