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Company profile and bank details

Your details and the bank account ISP pays into. They change only through ISP, so nobody can redirect your payments.

Where: Supplier portal → Company profile

Steps

  1. Open the Supplier portal and select Company profile.
  2. Select the details you want to change and send the change to ISP.
  3. For new bank details, ISP calls you back on a number it already holds to confirm them before approving.

Good to know

  • Until a change is approved, payments go to the bank details already approved.
  • You’re told when ISP has decided.

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Still need help?

Check the article for your task first: most say what to do when something goes wrong. If you still need help, email us with the details and any reference (such as ORQ-2026-00012).

Support is available every day, 08:00–22:00 UK time. We reply within 24 hours.

Email contact@ispcatalogue.com

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