ISP Catalogue

B/L · Bill of lading: The carrier’s document for goods shipped by sea: the receipt for the goods and proof of who owns them. A supplier gives its number when recording a shipment.
CE · Conformité Européenne: A marking that shows a product meets EU safety rules.
CFR · Cost and Freight: An Incoterm. The supplier pays freight to the destination port; insurance on the way is the buyer’s.
CHK · Checkout: The reference of one checkout, e.g. CHK-2026-00042. A basket with products from several suppliers becomes one order request per supplier under one checkout reference.
CIF · Cost, Insurance and Freight: An Incoterm. The supplier pays freight and insurance to the destination port.
CNY · Chinese yuan: The currency of China.
CRN · Credit note: The reference of a credit note: an amount ISP takes off what you owe, or refunds.
CSV · Comma-separated values: A plain spreadsheet file that most tools can open and save.
DAP · Delivered At Place: An Incoterm. The seller delivers to the named place, ready to unload; import duty and taxes are the buyer’s.
DDP · Delivered Duty Paid: An Incoterm. The seller delivers to the buyer’s address and pays freight, import duty and taxes.
DGFT · Directorate General of Foreign Trade: The Indian government body that issues IECs.
EORI · Economic Operators Registration and Identification: The number UK and EU businesses need to move goods through customs.
EUR · Euro: The currency of the eurozone.
Ex-works: The supplier’s price at their own premises, before freight, duty or ISP’s commission. Suppliers give their prices ex-works.
EXW · Ex Works: An Incoterm. The goods are collected from the supplier’s premises; the buyer pays for all transport from there.
FCA · Free Carrier: An Incoterm. The supplier hands the goods, cleared for export, to the buyer’s carrier at the named place.
FOB · Free On Board: An Incoterm. The supplier delivers the goods loaded on the ship at the export port; freight from there is paid by the buyer.
FSC · Forest Stewardship Council: Certification that wood comes from responsibly managed forests.
FX · Foreign exchange: Converting one currency into another. ISP converts prices at the day’s exchange rate.
GBP · Pound sterling: The UK currency. Partners are always invoiced in pounds sterling.
GOTS · Global Organic Textile Standard: Certification for textiles made from organic fibres.
GST · Goods and Services Tax: India’s tax on goods and services.
GSTIN · GST Identification Number: The 15-character number an Indian business gets when it registers for GST.
HMRC · HM Revenue & Customs: The UK tax and customs authority.
HS · Harmonized System code: The international customs code for a type of product, e.g. 9405.11. It sets the UK import duty.
IEC · Importer Exporter Code: A 10-digit code from the DGFT that Indian businesses need to export.
IFSC · Indian Financial System Code: The 11-character code of an Indian bank branch, given with an Indian bank account.
Incoterm · International commercial terms: Standard rules for who pays for, and is responsible for, the goods at each stage of shipping, e.g. EXW, FOB, CIF, DDP.
INR · Indian rupee: The currency of India.
INV · Invoice: The reference of one of ISP’s invoices. Quote it when you pay.
ISO · International Organization for Standardization: Publishes standards such as ISO 9001 for quality management.
ISP · Indus Strategic Partners: The company that runs ISP Catalogue. It sources and vets every product, buys from suppliers and sells to partners.
ISP reference: ISP’s own code for a product, e.g. ISP-LGT-0001. Partners see it instead of the supplier’s SKU.
KYC · Know your customer: Checks that confirm who a business and its owners are.
Landed cost: What a unit costs once it reaches the UK. The basket estimates it as the price plus UK import duty; freight and VAT are not included.
MFA · Multi-factor authentication: Signing in needs a second step, such as a code from an app, as well as the password.
MOQ · Minimum order quantity: The smallest number of units that can be ordered. For a product with variants, the supplier chooses whether it applies to each variant or to all of them together.
Net 30 · Payment terms: An invoice is due 30 days after it is issued, on delivery. Net 60 means 60 days.
ORQ · Order request: The reference of an order request: what a partner orders from one supplier, which ISP confirms with that supplier.
PAN · Permanent Account Number: The Indian income tax number of a person or company.
PDF · Portable Document Format: A fixed-layout document file.
PO · Purchase order: The buyer’s own reference for an order. A partner’s company can require one at checkout.
PRQ · Payment request: The reference of a request for payment in advance: a 30% deposit, the 70% balance, or payment in full.
SHP · Shipment: The reference of one shipment. An order can ship in several parts, each with its own documents.
SKU · Stock keeping unit: The supplier’s own code for one product or one variant. Partners see ISP’s reference instead.
Supplier code: How partners see a supplier, e.g. SUP-7K4M2X, with its country. ISP never shows a supplier’s name to partners.
SWIFT · SWIFT/BIC code: The international code of a bank, used for payments between countries.
UBO · Ultimate beneficial owner: The person who ultimately owns or controls a company.
UKCA · UK Conformity Assessed: The UK marking that shows a product meets UK safety rules: the UK equivalent of CE.
USD · US dollar: The currency of the United States.
VAT · Value added tax: A tax on sales of goods and services, used in the UK and EU.

Glossary